HPMC can boast that 99.8% of the clients surveyed state they believe they received quality health care, were treated with dignity and respect, and will recommend HPMC services to those they know that are in need.

A client survey is requested from each patient treated in the clinic. Here are a few of the comments made. Also shown is the community agency/organization that referred the patient to our clinic.

“I am thankful for the clinic and would have suffered without their assistance.”

“People here made me feel good again about myself as a human being.”

“Great service for families with low income and health concerns.”

“I was treated like a human being even though I have no insurance at this time. I also felt like the staff cared. Thank you all so much. I feel a little better knowing something is being done.”

“I think everyone did an excellent job. The doctor answered every question I had with a good answer. I was surprised.”

“I feel your staff has a good thing going for them and the City of Troy.”

“Having this opportunity for the public is a wonderful benefit. Please keep it up for us!!”

“I have already recommended your facility to several friends. This community needed you and I am very pleased with the attention I received. I hope that your resources grow in the future.”